FAQ
Are you ready to dive into the exciting world of online gaming with Fair Go Casino? We're here to make your gaming journey smooth and enjoyable. Our FAQ section provides comprehensive answers to the most common questions our players ask.
Fair Go Casino has established itself as a trusted online gaming destination for Australian players. We pride ourselves on offering a secure gaming environment, fantastic bonuses, and responsive customer support. Whether you're a seasoned player or new to online casinos, we've got you covered.
This FAQ section covers everything from account creation and bonus information to payment methods and game selection. We've organized these questions to help you quickly find the information you need without having to contact customer support.
If you don't find the answer to your specific question here, remember that our friendly support team is available 24/7 via email at support@fairgo.com or through our toll-free Australian phone number: +1-800-953261.
How do I create an account at Fair Go Casino?
Creating an account at Fair Go Casino is quick and straightforward. Visit our website and click the 'Sign Up' button in the top corner of the homepage. You'll need to provide some basic information including your name, email address, date of birth, and contact details. Create a unique username and password that you'll remember. After reviewing and accepting our terms and conditions, your account will be ready immediately. To enhance security, we may request verification documents before your first withdrawal. This verification process protects both you and our casino from fraudulent activities. Remember to provide accurate information as this will be essential when making withdrawals later.
What payment methods does Fair Go Casino accept?
Fair Go Casino offers a variety of convenient payment options to suit Australian players. We accept traditional methods like credit cards, Bank Wire Transfers, and BPAY for those who prefer conventional banking. For faster transactions, we support e-wallets including Neteller, Skrill, and ecoPayz. We also accept Bitcoin for players who prefer cryptocurrency transactions, offering enhanced privacy and speed. Other popular options include Neosurf, PaySafeCard, POLi, and MoneyGram. All deposits are processed instantly except for Bank Wire Transfers which may take 1-3 business days. Our supported currencies include AUD, USD, and Bitcoin. We maintain high-security standards for all transactions, ensuring your financial information remains protected.
How does the Welcome Bonus work at Fair Go Casino?
Fair Go Casino offers a generous Welcome Bonus worth up to $1000 for new players. This bonus is structured as a 100% match up to $200, which you can redeem five times for a total potential bonus of $1000. To claim this offer, use the bonus code 'WELCOME' when making your first five deposits. Each deposit must be at least $20 to qualify. The bonus comes with a 30x wagering requirement (on both deposit and bonus amount) before you can withdraw any winnings. This is standard in the industry and ensures fair play. Different games contribute differently toward meeting these requirements, with slots typically contributing 100%. The Welcome Bonus gives you extra playing time and more chances to win while exploring our extensive game selection.
Are there any No Deposit Bonuses available at Fair Go Casino?
Yes, Fair Go Casino regularly offers No Deposit Bonuses to both new and existing players. These bonuses allow you to play real money games without making a deposit first. Currently, new players can claim a $30 no deposit bonus using the code MYGIFT30. This bonus comes with a 60x wagering requirement before any winnings can be withdrawn. We also occasionally offer free spins no deposit bonuses, such as 15 free spins on Bubble Bubble 2 with the code BUBBLE15. No deposit bonuses typically have a maximum cashout limit, so be sure to check the specific terms for each offer. These bonuses provide a risk-free way to experience our games and potentially win real money. Keep an eye on our promotions page and your email for the latest no deposit offers.
How do I withdraw my winnings from Fair Go Casino?
Withdrawing your winnings from Fair Go Casino is a straightforward process. First, navigate to the Cashier section and select 'Withdrawal.' Choose your preferred withdrawal method—we support Bank Wire Transfers, Bitcoin, and various e-wallets. The minimum withdrawal amount is $100, while the maximum is $2,500 per week. Before your first withdrawal, you'll need to complete our verification process by submitting identification documents—this is a one-time requirement to ensure security. Processing times vary by method: Bitcoin withdrawals are typically completed within 24 hours, while bank transfers may take 3-7 business days. There are no fees charged by Fair Go Casino for withdrawals, though your payment provider might apply their own fees. Remember that you must meet any wagering requirements on active bonuses before withdrawing associated winnings.
What games are available at Fair Go Casino?
Fair Go Casino features an impressive collection of games powered by Real Time Gaming (RTG), one of the industry's leading software providers. Our game library includes over 200 pokies (slot machines) ranging from classic 3-reel games to modern 5-reel video slots with exciting bonus features. Popular titles include Bubble Bubble, Cash Bandits, and Aztec's Millions with its progressive jackpot. Beyond pokies, we offer a comprehensive selection of table games including multiple variations of blackjack, roulette, baccarat, and poker. Video poker enthusiasts will find numerous options like Jacks or Better and Deuces Wild. We also feature specialty games such as keno, scratch cards, and bingo for those looking for something different. Our games are regularly tested for fairness, and new titles are added monthly to keep our selection fresh and exciting. All games are available to play instantly in your browser or through our downloadable software.
Your journey with Fair Go Casino promises to be filled with excitement and opportunities. We've designed our platform with Australian players in mind, offering games that appeal to both beginners and high-rollers alike. Our dedication to providing a secure gaming environment means you can focus on what matters most—having fun and chasing those wins.
Getting started is simple. With just a few clicks, you can create an account, claim your generous welcome bonus, and begin exploring our extensive game collection. Our payment system supports multiple convenient options for Australians, making deposits and withdrawals hassle-free.
What sets Fair Go Casino apart is our commitment to player satisfaction. We regularly update our game selection, offer weekly promotions, and provide responsive customer support around the clock. Our loyalty program rewards your continued play with points that can be converted into bonus credits.
Remember that responsible gaming is at the core of our values. We provide tools to help you maintain control over your gaming experience, including deposit limits and self-exclusion options if needed.
Whether you're spinning the reels of your favorite pokie or testing your strategy at the blackjack table, Fair Go Casino delivers an authentic gaming experience that rivals land-based casinos. Our RTG-powered games feature stunning graphics, immersive sound effects, and smooth gameplay across all devices.
Join thousands of satisfied Australian players who have made Fair Go Casino their gaming home. With fair play, exciting bonuses, and the chance to win big, there's never been a better time to become part of our community.